Introducing OptiPromo!
Deliver Dynamic, CRM-Powered Promotions and Rewards Tailored to Each Customer
OptiPromo automates the calculation of dynamic rewards powered by your CRM data in Optimove, providing promotions that boost engagement while optimizing promotional spend.
As a best-of-breed API-first solution, OptiPromo integrates seamlessly across your internal promotion systems to personalize promotions across customer journeys.
OptiText
Enhance Customer Interactions using Auto-Responses
Auto-responses enable two-way communication with end users to support unsubscribe, resubscribe, fixed response messages, and confirmation replies.
Auto-responses can help you to comply with SMS regulatory requirements, offer multi-language support, and respond to unknown replies.
Dynamic Mail
Drive Engagement with Personalized Countdown Timers
You can now personalize your countdown timers for every customer to create more engaging campaigns. For example, create dynamic timers that change according to a customer's subscription renewal date or from when each customer opens their email.
To learn more, read here.
Data Studio
Improve Visibility Into Your Self-Serve Data Ingestion Processes
Managing your Data Ingestion processes just got even easier with the ability to edit drafts and view the status of each ingest.
By clicking on the three dots next to the Process Name, you can see a menu bar that offers:
- View: the ability to view a detailed summary of all information related to the process, making it easier to track your failed ingests and troubleshoot issues when needed.
- Edit: if you've started an ingest process and saved it as a draft, you can now go back to it whenever you want using the edit option
- Delete: if you no longer want to ingest this data, simply hit the delete button.
Learn more about Data Ingestion here.
Channels
Store Copies of Your Marketing Messages with Message Archiving
With Message Archiving, you can automatically save copies of all communications (emails, SMS, push notifications) sent to your customers in a storage bucket (Amazon S3 or Google Cloud Platform) of your choice. This helps you to meet regulatory requirements and simplify marketing troubleshooting.