This article specifies the procedure for adding new attributes to your Optimove site (outside of the Data Studio available in the Settings area) by contacting your Customer Success Manager.
Every request must be accompanied by the Attribute Request Form, which details the requested attributes, origin data tables, and additional information that is needed to make sure that our data integration team has all the necessary information. When completed, forward the form to your Customer Success Manager.
|| Please note: Any changes in the tables without prior coordination with the Optimove team will cause a failure of your batch data process. The changes must be coordinated with your CSM at least 2-3 business days in advance.
Follow the below guidelines according to your data delivery method:
Database to Database Connection
- Add the new table to your database. Make sure to grant Optimove access to the new table.
- Specify the table’s primary key and define its relationship to the existing tables.
- Attach the Attribute Request Form, specifying relevant attributes to be extracted or calculated from the table.
Files Delivery
- Provide a sample file of the table using the same naming convention that is currently used (typically: TableName_yyyymmdd).
- Start uploading the new table together with your other daily CSV files as soon as you have data available.
- Specify the table’s primary key and define its relationship to the existing tables.
- Attach the Attribute Request Form, specifying which attributes should be extracted or calculated from this table.
- Once Optimove confirms the required ETL adjustments have been completed, coordinate the historical data upload with your CSM (if necessary).