OptiGenie is your AI-powered, customer-led marketing assistant that guides you through every step of your workflow. This begins with AI Insights.
There’s a world of insights to uncover on your customers and campaigns – so many that they may be hard to find and implement. This is where AI Insights come into play.
Unlock the power of your data by leveraging AI-generated insights on customers and campaigns to discover untapped opportunities that will level up personalization efforts.
Capabilities under AI Insights include:
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Ask Me Anything is now available for all Optimove clients. Using the Chat Interface, all Optimove clients can now Ask Anything about how to use the product
- Ask Me Anything can explore all Academy documentation to find answers. For instance, you can ask, “How do I build a new campaign?” or “Which report best shows an email uplift?”
- Ask Me Anything works in any language, so you can ask for translations, or questions in your native language and receive responses automatically in the same language.
- Generative AI Insightsto unlock instant marketing knowledge with natural language prompts.
Both of these features can be accessed through the top navigation of the Optimove UI:
Additional AI Insights features include:
- Predictive Models to anticipate your customers' next action
- AI Insights Agent (formerly Optibot) to automate the analysis and optimization of marketing campaigns