Please note:
To unlock this capability, you will need to have added Webpage Pop-Ups to your Optimove package. If you can’t see this feature in your Optimove instance, contact your CSM to find out more.
Trigger a personalized pop-up for visitors during their first visit day, as they click on a CTA button or link in your website. For example, trigger a popup upon login.
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Capability
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Example Options
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Target Audience
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Visitors
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Platform Support
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Web
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Execution Type
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Triggered campaign
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Trigger
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Website visit
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Execution Channel
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Webpage pop-up
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Here is the triggered campaign flow for this type of scenario:

Trigger and Campaign Setup
To execute the pop-up campaign, the following steps are required:
1. Add code in your website to report an event such as "open_newsletter_popup", in response to a user clicking on the relevant links/buttons, using the reportEvent()function of the Optimove Web SDK. The structure of this call is reportEvent("open_newsletter_popup", params); where params is an optional object containing any named parameters and their values that are passed to Optimove.
2. In Optimove’s Manage Triggers page, define a trigger based on this custom event. For example:

You can use the event parameters to define a more specific trigger. For example, open_newsletter_popup.
3. Define two target groups for this campaign. For more information on these target groups, see Creating Behavior-Based Target Groups.
- First-Time Visitors
- Returning Visitors
4. Configure the campaign. You can define identical campaigns for first-time and returning visitors, or address the two groups differently, by assigning a different marketing action, creative, or promotion.
To create the campaign for each target group:
- Create the webpage pop-up template for the campaign. For information on adding personalization tags to a webpage pop-up template, click here.
- Define triggered campaigns for both target groups mentioned above. For example, using the Open Newsletter Pop-up trigger created above.
- Select Webpage Pop-up as the execution channel.
- Specify the date range during which this campaign will run.
- (Optional) Specify the maximum number of times the campaign may be triggered for eligible visitors.
- (Optional) Specify the delay (in seconds) for triggering the pop-up (i.e., if a delay of x seconds is specified, the pop-up will appear x seconds after the campaign was triggered).
- Select a marketing action.
- (Optional) Select a promotion.
- Select the pop-up template to use when executing the campaign.