WhatsApp is Optimove’s integration of WhatsApp for Business. It makes it easy for your business to communicate directly with customers using personalized WhatsApp messages. Manage your WhatsApp marketing alongside email and other channels, all from one central platform.
Why choose WhatsApp?
- Higher Engagement: According to data from Meta, customers open WhatsApp messages 4x more often than emails.
- Personalized and Direct: Send relevant updates, offers, or support directly to your customers’ phones.
What can you do with WhatsApp?
- Create WhatsApp Templates: Ready-to-use message formats that WhatsApp approves so you can quickly reuse them.
- Run WhatsApp Campaigns: Easily schedule and send messages to specific customer groups.
- Build Conversation Journeys: Automatically send messages based on customer interactions with your business.
- Manage Message Streams: Create ongoing personalized conversations that continuously engage customers.
Please Note: To use OptiText WhatsApp, it needs to be part of your Optimove package. Contact your Customer Success Manager or Account Manager if you don't see WhatsApp available in your instance.