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Components and Supported Email Clients

Heather
  • Updated

Please note: 

To unlock this capability, you will need to have added DynamicMail to your Optimove package. If you can’t see this feature in your Optimove instance, contact your CSM to find out more. 

 

 

In this article, we will list email components and their supporting ESPs.

 
Add to Calendar
 
  • Native Apple Mail- Supported 
  • Native Android- Supported 
  • Gmail- Supported 
  • Outlook- Supported 
  • Outlook365- Supported 
  • Outlook.com- Supported 
  • Yahoo!- Supported 
Barcode
 
  • Native Apple Mail- Supported 
  • Native Android- Supported 
  • Gmail- Supported 
  • Outlook- Supported 
  • Outlook365- Supported 
  • Outlook.com- Supported 
  • Yahoo!- Supported 
 
Carousel
 
  • Native Apple Mail- Supported 
  • Native Android- Not supported, will present the fallback option
  • Gmail- Not supported, will present the fallback option
  • Outlook- Not supported, will present the fallback option
  • Outlook365- Not supported, will present the fallback option 
  • Outlook.com- Not supported, will present the fallback option
  • Yahoo!- Not supported, will present the fallback option
 
Countdown Timer
 
  • Native Apple Mail- Supported 
  • Native Android- Supported 
  • Gmail- Supported 
  • Outlook- Will present the correct time but has no animation 
  • Outlook365- Supported 
  • Outlook.com- Supported 
  • Yahoo!- Supported 
 
Coupon
 
  • Native Apple Mail- Supported 
  • Native Android- Supported 
  • Gmail- Supported 
  • Outlook- Supported 
  • Outlook365- Supported 
  • Outlook.com- Supported 
  • Yahoo!- Supported 
 
Device Targeting
 
  • Native Apple Mail- Supported 
  • Native Android- Supported 
  • Gmail- Not supported, will present the fallback option
  • Outlook- Supported 
  • Outlook365- Supported 
  • Outlook.com- Not supported, will present the fallback option
  • Yahoo!- Not supported, will present the fallback option 
 
Dynamic CTA
 
  • Native Apple Mail- Supported
  • Native Android- Supported
  • Gmail- Supported
  • Outlook- Will present static image only
  • Outlook365- Supported
  • Outlook.com- Supported
  • Yahoo!- Supported
 
Engagement Tracker
 
  • Native Apple Mail- Supported 
  • Native Android- Supported 
  • Gmail- Supported 
  • Outlook- Supported 
  • Outlook365- Supported 
  • Outlook.com- Supported 
  • Yahoo!- Supported 
 
Fade
 
  • Native Apple Mail- Supported 
  • Native Android- Supported 
  • Gmail- Supported 
  • Outlook- Not supported, will present the fallback option
  • Outlook365- Supported 
  • Outlook.com- Supported 
  • Yahoo!- Supported 
 
Gallery
 
  • Native Apple Mail- Supported 
  • Native Android- Not supported, will present the fallback option 
  • Gmail- Not supported, will present the fallback option
  • Outlook- Not supported, will present the fallback option
  • Outlook365- Not supported, will present the fallback option
  • Outlook.com- Not supported, will present the fallback option
  • Yahoo!- Not supported, will present the fallback option
 
Image Swap
 
  • Native Apple Mail- Supported 
  • Native Android- Supported 
  • Gmail- Supported 
  • Outlook- Supported 
  • Outlook365- Supported 
  • Outlook.com- Supported 
  • Yahoo!- Supported 
Location Images
 
  • Native Apple Mail- Supported 
  • Native Android- Supported 
  • Gmail- Not supported, will present the fallback option
  • Outlook- Supported 
  • Outlook365- Supported 
  • Outlook.com- Supported 
  • Yahoo!- Not supported, will present the fallback option
Map
 
  • Native Apple Mail- Supported 
  • Native Android- Supported 
  • Gmail- Supported 
  • Outlook- Supported 
  • Outlook365- Supported 
  • Outlook.com- Supported 
  • Yahoo!- Supported 
News Ticker
 
  • Native Apple Mail- Supported 
  • Native Android- Not supported, will present the fallback option
  • Gmail- Not supported, will present the fallback option
  • Outlook- Not supported, will present the fallback option
  • Outlook365- Not supported, will present the fallback option 
  • Outlook.com- Not supported, will present the fallback option
  • Yahoo!- Not supported, will present the fallback option
Personalized Image
 
  • Native Apple Mail- Supported 
  • Native Android- Supported 
  • Gmail- Supported 
  • Outlook- Supported 
  • Outlook365- Supported 
  • Outlook.com- Supported 
  • Yahoo!- Supported 
Pop Up
 
  • Native Apple Mail- Supported 
  • Native Android- Not supported, will present the fallback option
  • Gmail- Not supported, will present the fallback option
  • Outlook- Not supported, will present the fallback option
  • Outlook365- Not supported, will present the fallback option
  • Outlook.com- Not supported, will present the fallback option
  • Yahoo!- Not supported, will present the fallback option
Progress Bar
 
  • Native Apple Mail- Supported 
  • Native Android- Supported 
  • Gmail- Supported 
  • Outlook- Supported 
  • Outlook365- Supported 
  • Outlook.com- Supported 
  • Yahoo!- Supported 
 
Reveal
 
  • Native Apple Mail- Supported 
  • Native Android- Not supported, will present the fallback option
  • Gmail- Not supported, will present the fallback option
  • Outlook- Not supported, will present the fallback option
  • Outlook365- Not supported, will present the fallback option
  • Outlook.com- Not supported, will present the fallback option
  • Yahoo!- Not supported, will present the fallback option
Segmented Images
 
  • Native Apple Mail- Supported
  • Native Android- Supported
  • Gmail- Supported
  • Outlook- Supported
  • Outlook365- Supported
  • Outlook.com- Supported
  • Yahoo!- Supported
Survey
 
  • Native Apple Mail- Supported
  • Native Android- Supported
  • Gmail- Supported
  • Outlook- Supported
  • Outlook365- Supported
  • Outlook.com- Supported
  • Yahoo!- Supported
Video
 
  • Native Apple Mail- Supported
  • Native Android- Not supported, will present the fallback option
  • Gmail- Not supported, will present the fallback option
  • Outlook- Not supported, will present a single frame
  • Outlook365- Not supported, will present the fallback option
  • Outlook.com- Not supported, will present the fallback option
  • Yahoo!- Not supported, will present the fallback option
Weather
 
  • Native Apple Mail- Supported
  • Native Android- Supported
  • Gmail- Supported
  • Outlook- Supported
  • Outlook365- Supported
  • Outlook.com- Supported
  • Yahoo!- Supported
Web Scrape
 
  • Native Apple Mail- Supported
  • Native Android- Supported
  • Gmail- Supported
  • Outlook- Supported
  • Outlook365- Supported
  • Outlook.com- Supported
  • Yahoo!- Supported
Zoom
 
  • Native Apple Mail- Supported
  • Native Android- Supported
  • Gmail- Supported
  • Outlook- Supported
  • Outlook365- Not supported, will present the fallback option
  • Outlook.com- Supported
  • Yahoo!- Supported

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