The System Notifications page allows you to automatically alert key team members about important system-level events. By subscribing one or more email addresses to specific events, you can stay informed about critical processes such as data updates, batch process completions, and campaign execution summaries without having to log in to check their status.

Prerequisites

• You must have an Admin role to view and manage System Notifications.

Navigating to System Notifications

1. Click the Settings icon in the main navigation menu.
2. Under the General Settings category, select System Notifications.

A Guide to the System Notifications Screen

The main page displays a list of all currently configured notifications, showing which Event triggers an email and which Contact Email(s) will receive it.

How to Add a New System Notification

1. From the main page, click the blue + Add System Notification button.
2. The "New System Notification" screen will appear.

   

3. Click the Select Event dropdown to choose which system event will trigger the notification.

   

4. In the Email Recipients text box, enter the email address of the person you want to notify. To add multiple recipients, you can press Enter or add a comma after each address.
5. Click Save. The notification is now active.

How to Edit or Delete a System Notification

1. From the main list, click the pencil icon (✎) on the right-hand side of the notification you wish to modify.
2. The "Edit System Notification" screen will appear.

   

3. From here you can:
   • Change the triggering Event using the dropdown.
   • Add or remove email addresses in the Email Recipients box.
4. To permanently remove the notification, click the Delete System Notification link in the top-right corner and confirm the action.
5. Click Save to apply your changes.