Experience the All-New Optimove Academy
We’ve completely reimagined the Optimove Academy to help you find answers faster. Our new "Hub-based" design moves away from generic navigation, giving you dedicated spaces for every part of the Optimove suite, from Orchestration to Gamification.
The new interface isn't just a visual refresh; it's built to streamline your daily workflow. Whether you are troubleshooting a campaign or learning a new module, the resources you need are now just one click away.
Key enhancements include:
- Dedicated Product Hubs: We’ve organized content into distinct hubs (Orchestrate, Engage, Personalize, Gamify), so you can focus entirely on the tool you are using.
- Live System Status: A new dynamic footer gives you instant visibility into platform health. You can now check our real-time operational status from any page in the help center.
- Enhanced Mobile Experience: Access documentation on the go with a fully responsive grid layout and mobile-optimized menus.
New for Personalize: The Model Card Hub
We are proud to introduce the Model Card Hub, a centralized library designed to demystify the intelligent models powering your Personalize campaigns. This new section provides complete transparency into our predictive algorithms, giving you the confidence to build more effective strategies based on the logic driving your customer segments.
What you'll find inside:
- Algorithm Logic: Clear, non-technical explanations of how key Personalize models actually work.
- Data Inputs & Outputs: A breakdown of exactly what customer data is used to generate predictions and how those scores should be interpreted in your targeting.
The Model Card Hub is now live and accessible directly from the Personalize section within the academy.